Terms

Website

The content of this site is provided for information. Prices are indicative and not an offer until confirmed in writing.

Studio

Studio is licensed, not sold, under its end-user licence agreement, which the installer shows before you install it. The free edition costs nothing, and Maker and Pro can each be tried free for 30 days. Until online sales open, Maker and Pro licences are issued on order (sales@twinwright.com), under the terms of that order. Online sales will go through a reseller acting as merchant of record, named in these terms when they open; its terms of sale will apply to the purchase, and subscriptions will renew until you cancel them. The licences of its third-party components come with it. Simulation results are an aid to judgement, not a guarantee that a program is safe on any machine; the model's parameters are nominal until a machine is calibrated.

AI assistants

Answers and programs from AI assistants can be wrong, even when the twin has checked them. You decide what runs on a real machine. Your use of an AI provider is governed by that provider's terms.

Founders’ list

Joining the list is free and creates no obligation on either side.

Reservations and orders

When reservations open, deposits are refundable until the order is confirmed. Order terms, warranty and returns will be stated before payment and follow the consumer law of your country (for example the 14-day withdrawal right in the EU for consumers).

Machines

The MC-1 is a machine tool. Read the manual, keep the E-stop within reach, wear eye protection and never leave it running unattended. Operation is the owner’s responsibility.

Law

These terms are governed by the laws of the United Arab Emirates; the courts of the United Arab Emirates have jurisdiction, unless the consumer law of your country gives you other rights.