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Download Studio

Support

Ask a question, report a problem or suggest an idea. We answer every ticket here.

Ask or report

In Studio versions that have it, Help > Report a problem does this for you: it adds Studio’s version and system, and a screenshot and a diagnostic bundle if you tick them.

We use it to find your licences and, when a question needs it, to write to you. The answer always appears here, with the ticket number and key.
What you did, what you expected and what happened. Studio’s version is under Help > About. At most 8,000 characters.

Upload a report Studio saved

When Studio cannot reach us, it saves the report as a file (problem-….zip). Upload it here, at most 100 MB.

Look up a ticket

With the number and the key you got when you sent it. With an account, your tickets are also under My tickets in your account.

What we keep and for how long: privacy notice.